Effective Date: September 1, 2026
SteadyWay Counseling LLC (“SteadyWay Counseling,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Website Privacy Policy explains how information may be collected, used, and disclosed when you visit our website, contact us, request information, or otherwise interact with our public website.
This Website Privacy Policy applies primarily to information collected through the public website. It is separate from the Notice of Privacy Practices and clinical documents that apply to individuals receiving psychotherapy services.
Depending on how you use the website, we may collect information that you voluntarily provide, including:
The website may also collect limited technical information automatically, such as:
The public SteadyWay Counseling website is not an electronic health record and should not be used to submit detailed medical, psychiatric, psychotherapy, medication, diagnostic, or emergency information.
Clinical intake information, assessments, consent forms, treatment information, and other sensitive health information should be completed through the secure systems designated by SteadyWay Counseling, including Headway when applicable.
Visiting this website, sending an email, submitting an inquiry, requesting information, or requesting an appointment does not by itself establish a therapist-client relationship.
A professional clinical relationship begins only after SteadyWay Counseling has accepted the individual for services and the appropriate onboarding and consent requirements have been completed.
Information obtained through the website may be used to:
SteadyWay Counseling uses Headway for certain clinical and administrative functions.
Depending on the services utilized, Headway may support functions including:
Information entered directly into Headway is processed through Headway’s systems and is also subject to applicable Headway privacy notices, terms, policies, and security practices.
SteadyWay Counseling may also provide practice-specific forms and policies to clients through Headway.
SteadyWay Counseling may use optional AI-assisted clinical documentation functionality made available through Headway.
When AI transcription functionality is used during an eligible telehealth session, client consent will be obtained through the applicable Headway process before transcription begins.
The technology may assist in generating a draft clinical note. The treating clinician remains responsible for reviewing the documentation, making appropriate changes, exercising independent clinical judgment, and approving the final clinical record.
Clients who do not consent to AI transcription may still receive psychotherapy services without AI transcription, subject to applicable clinical and platform procedures.
SteadyWay Counseling may use Headway for insurance-related administration, billing, payment processing, and other related financial functions.
Insurance benefits, deductibles, copayments, coinsurance, authorizations, reimbursement, and other financial responsibilities are determined by the client’s health plan and applicable billing arrangements.
Private-pay services may also be processed through Headway when applicable.
Information displayed on this website does not guarantee insurance eligibility, coverage, reimbursement, or a particular out-of-pocket cost.
Before publication, please audit the completed website and confirm every cookie, analytics service, advertising pixel, tracking script, embedded application, scheduling tool, social-media plugin, security tool, and other third-party technology installed on the website.
The final website should not transmit protected health information or sensitive information entered by prospective clients to advertising or analytics companies inappropriately.
The Privacy Policy must accurately reflect the technologies actually installed on the website.
If the website uses nonessential cookies or analytics that require a consent mechanism, please implement an appropriate cookie preference/consent tool.
Website information may be processed or shared with service providers reasonably necessary to operate the website or practice.
Depending on the circumstances, these may include:
Information may also be disclosed when permitted or required by applicable law, including in response to lawful legal process or legitimate safety, security, or fraud concerns.
Protected health information is subject to additional federal and state privacy protections.
SteadyWay Counseling uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.
Clinical information handled through Headway is processed using the privacy and security systems provided through that platform.
No electronic communication, website, or electronic storage system can be guaranteed.
Information shared during psychotherapy is treated as confidential in accordance with applicable federal and state law and professional ethical requirements.
Confidentiality is not absolute. Information may be used or disclosed without written authorization when permitted or required by applicable law.
The Notice of Privacy Practices and applicable clinical documents provide additional information regarding confidentiality and privacy rights.
SteadyWay Counseling provides psychotherapy services to adults.
The website and clinical services are not directed toward children, and SteadyWay Counseling does not knowingly solicit personal information from children through the public website.
The website may contain links to third-party services or websites, including Headway.
SteadyWay Counseling does not control the privacy, security, content, or business practices of independent third-party websites.
Visitors should review the privacy policies and terms applicable to those services.
This Website Privacy Policy may be updated periodically to reflect changes in website technology, business practices, or applicable requirements.
The current version will be posted on the website with an updated effective or revision date.
For privacy-related questions or requests, please contact:
SteadyWay Counseling LLC
valerie@steadywaycounseling.com
+1 (347) 762-5889
